- Running the business
What a retainer actually costs you
A retainer looks like predictable revenue until you count the hours nobody logged. Here is the arithmetic, and the three places it usually goes wrong.
6 min read
- How we build
Why every plan includes everything
Most B2B software holds features back to make the expensive tier look better. We priced on usage instead. This is the reasoning, including the part that costs us money.
5 min read
- Running the business
The five tools, and the gaps between them
A CRM, a project tool, a timesheet, an invoicing app and a shared drive. Each one is fine. The cost is not the five subscriptions — it is the four seams.
7 min read